Flooding & Pollution Reporting

Useful Contacts:

To report a water leak to Thames Water:


or you can tweet @thameswater or #tweetaleak or phone leakline on 0800 714 614

If you see flooding or pollution impacting the Kennet there are a number of ways you can directly report this : 


To report sewer flooding phone Thames Water: 0845 9200 800

To report environmental pollution (including sewer flooding) call the Environment Agency: 0800 807060

To report something that might make flooding worse (e.g. a tree fallen across the river) call the Environment Agency: 0800 807060

In times of flooding you may find the following contact details useful: 

West Berkshire emergency planning team for those affected by flooding: 01635 519080 or  01635 42400 out of hours or via emergencyplanning@westberks.gov.uk

Wiltshire emergency contact for those affected by flooding:  0800 232323 or out of hours call 01722 413834 to request assistance.

The Met office up to date warnings are here